Category: Customer First

One PIM to rule them all

Having an efficient Product Information Management solution is like having the magical One Ring from J. R. R. Tolkien’s epic fantasy novel “The Lord of the Rings.”… Read more

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Omnichannel is the future of retail industry

Providing customers with a consistent sales experience is no longer just a best practice or luxury reserved only for the “big players.” It’s becoming a new standard for all retailers, wholesalers, and brands who want to stay competitive in the upcoming years.… Read more

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6 surprising retail habits of Millennial shoppers

The Millennials (also known as Generation Y), are rapidly changing the online retail landscape. More importantly though, in the next couple of years, as they reach their prime spending power, they will become the driving force for the entire e-commerce industry. So, it may be time to take a good hard look at your retail… Read more

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Complete Guide to Prepare Your Business for Black Friday 2017

Black Friday, this year on 24th November, is just around the corner and this means we are one step from the official 2017 holiday season. For all retailers and wholesalers, the rule is simple – have a good season and you’ll turn big profits. However, to do that you need to prepare your website and… Read more

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Omnichannel sales: Meet your customers where they are

People are shopping where they find it most convenient. With plenty of options for discovering, researching and buying new products in the digital world, it is increasingly important to deliver a smooth shopping experience. So what exactly is omnichannel sales – and how does it help you meet your customers where they are? Omnichannel sales… Read more

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Is your online sales strategy Customer First?

Online sales thrive on self service, but they don’t have to be any less personal than offline sales. Even without face-to-face interaction, there are effective ways to show your customers that you care about their needs. What does it take for an online business to be customer first? Go beyond the manufacturer’s specs Before you… Read more